Utility Incidents

  • Do not attempt to correct the problem on your own.
  • In the event of a major utility failure or potential danger to building occupants, immediately notify the Emory Police Department at 404.727.6111 (or 7.6111 from a campus phone).
  • Call Campus Services during regular business hours (8:00 a.m.- 5:00 p.m.) at 404.727.7463.
Download the Utility Emergency card (PDF 27.5KB)

Water Leak

  • Cease using all electrical equipment.
  • If necessary, vacate the immediate area.

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Natural Gas Leak

  • Cease all operations.
  • Do not switch on lights or any electrical equipment.
  • Vacate the immediate area.

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Power Failure

  • Turn off equipment such as computers and monitors to avoid potential serious damage once the power is restored.
  • If you are in a dark area, proceed cautiously to an area with emergency lighting.
  • Provide assistance to others in your immediate area who may be unfamiliar with the building or workspace.

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Other Major Utility Failure

Nonemergency reporting, repair requests, and information may be obtained through the Campus Services webpage. or through the Campus Services Call Center (404.727.7463).

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