Medical Emergencies/First Aid

What to Say

• Give your location and a description of the incident.
• Identify the type of injury or illness and the number of people involved.
• Please remain on the phone until the dispatcher disconnects the call.

Do not move the patient unless it is unsafe for them to stay in the area.

Consider applying direct pressure to stop bleeding or administer CPR and apply an automated external defibrillator (AED) to persons in cardiac arrest. Avoid body fluids and be sure to wash your hands or exposed areas of your body with soap and water after rendering care. Have someone wait for emergency personnel to direct them to the person in need of medical aid.